Orlando City SC

October 15, 2015

Orlando City Soccer Club promotes responsible drinking and positive fan behavior at Exploria Stadium. The Orlando City Fan Code of Conduct and details of the alcohol management plan that appear below ensure that fans have a safe and fun experience.

  • Heineken
  • Spectra
  • TEAM Coalition

Alcohol Service Policies

Age to Check ID: 35 and younger
Max Alcohol Drinks: 2/person/ possession
Liquor Sold: Yes
Bottles: Sold with caps off
Cans: Yes, opened

Cut-off Policies

Concession Stands: At the 70th minute
Hawkers: At the 70th minute
Clubs/Suites: At the 70th minute
Night Games: At the 70th minute

Emergency Phone System:

In an emergency, contact the Guest Service Center at (855) ORL CITY with the guest’s name and seat location. An Usher will be immediately dispatched to deliver the message to the guest at the seat location given.
Phone Number: (855) 675-2489

TEAM Training is conducted at Exploria Stadium by the Orlando City SC and Spectra.

Supporters at Exploria Stadium are encouraged to make the Heineken Designated Driver pledge:

  • I will not consume alcohol at today’s event.
  • I will provide safe, sober transportation home for my group.
  • I will make sure everyone buckles up – every trip, every time.

Designated drivers who make this pledge at Orlando City SC home games receive a free soft drink and are entered into the Major League Soccer Responsibility Has Its Rewards Sweepstakes.

Exploria Stadium is committed to creating a safe, comfortable, and enjoyable entertainment experience. We thank you for your cooperation

Exploria Stadium Guests have a right to expect an environment where:

  • Guests will be treated in a consistent, professional and courteous manner by all venue personnel.
  • Guests will enjoy every event free from disruptive behavior, including foul or abusive language or obscene gestures.
  • Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests will sit only in their ticketed seats/areas and show their tickets when requested.
  • Guests who engage in fighting, throwing objects or attempting to enter the field of play will be immediately ejected from the venue.
  • Guests will not smoke in the venue
  • There will not be any obscene or indecent messages on signs or clothing.
  • Guests will comply with requests from venue staff regarding facility operations and emergency response procedures.
  • Guests will be able to communicate instantly, discreetly and directly with Exploria Stadium guest service centers if assistance is needed in dealing with an unruly fan, a cleanup in their section or any issues and concerns that a guest may feel the need to report.
  • Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest or face other sanctions; up to and including a ban.
  • Season ticket holders may also be subject to having their season subscription revoked or facing other sanctions.